1. Information We Collect

WhatIP.ca is a free service with no user accounts. There is no sign-up: we do not collect passwords or payment information, and we store no user accounts.

1.1 Information You Provide

If you contact us, we receive:

• Communications: Messages you send to us by email, support requests, feedback

1.2 Automatically Collected Information

Requests to WhatIP.ca pass through Cloudflare, which processes your IP address and standard request data (such as browser type and request time) to serve the site and to look up your own IP address and its approximate location. Cloudflare's handling of this data is described in Cloudflare's Privacy Policy.

1.3 Information from Tool Usage

The IP addresses and domains you look up are used only to answer your request. WhatIP.ca does not store your lookups.

2. How We Use Your Information

We use collected information for the following purposes:

2.1 Service Provision

• Providing and maintaining the Service
• Processing your requests and queries
• Sending service-related communications

2.2 Service Improvement

• Analyzing usage patterns to improve features
• Debugging and resolving technical issues
• Developing new tools and services
• Conducting research and analytics

2.3 Security and Fraud Prevention

• Detecting and preventing abuse, fraud, and illegal activity
• Protecting against security threats
• Enforcing our Terms of Service and Acceptable Use Policy
• Complying with legal obligations

3. Legal Basis for Processing (PIPEDA Compliance)

We process your personal information based on:

• Consent: You have provided clear consent for processing
• Contract: Processing is necessary to provide the Service
• Legal Obligation: Required by Canadian or applicable law
• Legitimate Interests: For fraud prevention, security, and service improvement

4. How We Share Your Information

4.1 We Do NOT Sell Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service:

• Cloudflare: Hosting, content delivery, and processing of requests to the site and API

All service providers are contractually obligated to protect your information and use it only for specified purposes.

4.3 Legal Requirements

We may disclose information when required by Canadian law or legal process:

• To comply with court orders, subpoenas, or legal obligations
• To protect our rights, property, or safety
• To investigate fraud or security issues
• To comply with lawful requests from law enforcement

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5. Data Retention

We retain your information for as long as necessary to:

• Provide the Service to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain security and prevent fraud

Specific Retention Periods:

• Usage logs: 90 days (unless needed for security investigations)

6. Your Privacy Rights (PIPEDA Rights)

Under Canadian privacy law, you have the right to:

6.1 Access

Request access to the personal information we hold about you.

6.2 Correction

Request correction of inaccurate or incomplete information.

6.3 Withdrawal of Consent

Withdraw your consent for processing, subject to legal and contractual restrictions.

6.4 Data Portability

Request a copy of your data in a structured, commonly used format.

6.5 Deletion

Request deletion of your personal information, subject to legal retention requirements.

To exercise these rights, submit a privacy request.

7. Cookies and Tracking Technologies

WhatIP.ca does not set its own cookies and does not use analytics or advertising trackers. Cloudflare, which delivers the site, may set cookies that are strictly necessary for security and performance. You can control cookies through your browser settings.

8. Security Measures

We implement industry-standard security measures to protect your information:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest for sensitive data
• Regular security audits and updates
• Access controls and authentication
• Monitoring and logging for security incidents

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

9. International Data Transfers

Our Service is delivered through Cloudflare's global network, so your requests may be processed in data centres outside Canada, typically the one nearest you. By using the Service, you consent to this transfer. We ensure that any international transfers comply with PIPEDA requirements.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it immediately. If you believe we have collected information from a child, please contact our Privacy Officer.

11. Third-Party Links

Our Service may contain links to third-party websites (e.g., map services). We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date

Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Privacy Complaints

If you have concerns about how we handle your personal information:

1. Contact our Privacy Officer
2. We will investigate and respond within 30 days
3. If unsatisfied, you may file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca

14. Contact Information

For privacy-related questions or to exercise your rights:

Privacy Officer
Contact: Contact us
Website: https://whatip.ca

This Privacy Policy complies with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Last reviewed: October 5, 2026.